Privacy Policy

The Privacy Policy sets out how and why we collect your personal information, offline and online and how it will be stored and used. This includes information collected through our website and mobile application (App). In this Privacy Policy, we, us or our means myInspections ABN 17 665 594 338.


myInspections takes your privacy seriously and is committed to protecting your personal information. myInspections recognises the importance of regulatory compliance with respect to privacy.

Agreement and Consent to Policy

By using the App and associated websites and services, you agree to be bound by this policy. By using the App and associated websites and services, you consent to this policy.

Personal information

Personal information: The types of personal information we may collect about you include:

We may collect these types of personal information directly from you or third parties.

The information listed above is not an exhaustive list of information that myInspections may collect from you as a user. You understand that as the App, website and associated services offered to users develop and change over time, it may become necessary for myInspections to request and collect further personal information. You agree that any such information is provided to myInspections by you of your own volition.

Collection and use of personal information

General purpose

myInspections collect personal information for the general purpose of providing you, a property owner, tenant, agent, or other user of the App, with access to the App, associated websites, and applications.

Specific purpose

In addition to the general-purpose above, myInspections may also hold, use and disclose personal information for the following purposes:

By using the App and disclosing personal information to myInspections, you understand and agree that provision by you to myInspections of requested information is necessary for you to make use of the App, the website and the associated services and that failure to provide all requested information may mean that you are not able to utilise the App, the website and associated services fully, or utilise the App, the website and associated services to any extent. Further, you agree that any personal information disclosed by you to myInspections is given of your own volition.

Disclosure of personal information to third parties

We may disclose personal information to:

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws.

Sharing of information: When using the App, the website or associated services, your personal information may be shared with others for the purposes of creating and signing condition reports. You consent to this sharing of your information with others when you use the App, the website or associated applications.

The extent of personal information shared and disclosed between users or to third parties is limited to that information that is reasonably necessary for the purpose of the disclosure.

Your rights and controlling your personal information

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us; however, if you do not, it may affect your use of this App or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, including those as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the alleged complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our email database or opt out of communications (including marketing communications), please contact us using the details below or opt out using the opt-out facilities provided in the communication.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

SSL Encryption

myInspections employs SSL encryption on its App, website and associated services for the purpose of securing your personal information and data shared with myInspections.

Website Tracking and Cookies

Website Tracking

myInspections (including its related bodies corporate and associated entities) collects data with respect to your browsing activity on and use of the App and website. This data is aggregated and used for the purpose of improving the usability of the App, the website and associated services for you and for other users.

Though data collected from App and website tracking is aggregated, it may be associated with your personal information if you have an Account or if you register for an account in the future. Any collection, use and disclosure, storage of, and access to that data (if it is associated with your personal information) will be in accordance with this Privacy Policy. myInspections will not provide that data to any third parties in a way that will enable them to personally identify you.


Cookies are small data files downloaded onto your computer or internet browsing device when you visit a particular website. We may use cookies on our App, website and associated services for three purposes:

By using the website and associated services, you consent to the use of cookies and the collection of information by myInspections from any such cookies. You can disable cookies by turning them off in your browser settings. You understand, however, that some areas of the App and website may not function properly or fully for you if you disable cookies.

We may use Google Analytics to collect and process data. To find out how Google uses data when you use third-party websites or applications, please see or any other URL Google may use from time to time.

Links to other websites

Our App and website may contain links to other websites. We do not have any control over those websites, and we are not responsible for the protection and privacy of any personal information you provide whilst visiting those websites. This Privacy Policy does not govern those websites.


We may, at any time and our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact our Privacy Officer at:

myInspections ABN 17 665 594 338


Last update: 5 May 2022