Inspection software for social and community housing providers
Your field staff inspect homes on their phones, and every visit becomes a dated report with photos and the tenant's signature, ready on your dashboard.
Set up in an afternoon, signed records the same day.
You run it from the web. Your housing officers, tenancy managers, and field staff run it from the app.
1. Import your homes and build your templates.
Bring your homes across from a spreadsheet, then save the inspections you run as templates: the areas to walk in order, with the checks your standard calls for in each one. A quarterly check, a move-in, a void, one per zone if that's how you work.
Move-out inspection
Routine inspection
Move-in inspection···
Living room
Kitchen
Main bedroom
Bathroom
Template applied
Move-in inspection
2. Invite your field staff and assign their homes.
Invite by email, choose what each person can see, and hand them the homes or the zone they cover. Inspectors see only their own homes; admins see everything from the dashboard.
Team
+ Invite
JJ
Jenny Jackson
jenny@email.com
Owner
AB
Alice Bumblethorpe
alice@email.com
Admin
PENDING INVITATIONS
CW
Cam Wobblegate
cam@email.com
Resend
CW
Assigned to Cam W.
Routine · 123 Example St
3. Staff run inspections on their phones.
Your field staff document each area as they go: photos, video, checklist ticks, and notes, all in the app. If a support worker or kaiārahi comes along, they're on the record too.
Back
Kitchen and dining
Photos & videos3View all
Checklist4 of 11···
Walls
Doors
Cupboards
Sinks and counters
Oven
Refrigerator
Windows
Lights and power points
Floors and floor coverings
Blinds and curtains
Ventilation system
Save and continue
4. Generate reports with e-signatures.
A dated, photo-backed PDF with your logo is ready the moment the walk ends. The tenant reviews and signs on the officer's phone before they leave, or later in their own browser from a secure link.
Back
Routine Inspection
TENANT
Tessa Tenant
17 / 3 / 2024
Secure
5. Schedule the routines and the reminders.
Set a frequency per home and myInspections chases the dates, with reminders when one is due. Each visit comes back as a dated, photo-backed report, signed by the tenant on the spot, the same day it happened.
Coming up
123 Example StRoutineDue in 3 days
8 Willow LaneRoutineDue in 6 days
512 Harbor ViewMove-outNext week
Move-out inspection
Routine inspection
Move-in inspection···
Living room
Kitchen
Main bedroom
Bathroom
Template applied
Move-in inspection
Team
+ Invite
JJ
Jenny Jackson
jenny@email.com
Owner
AB
Alice Bumblethorpe
alice@email.com
Admin
PENDING INVITATIONS
CW
Cam Wobblegate
cam@email.com
Resend
CW
Assigned to Cam W.
Routine · 123 Example St
Back
Kitchen and dining
Photos & videos3View all
Checklist4 of 11···
Walls
Doors
Cupboards
Sinks and counters
Oven
Refrigerator
Windows
Lights and power points
Floors and floor coverings
Blinds and curtains
Ventilation system
Save and continue
Back
Routine Inspection
TENANT
Tessa Tenant
17 / 3 / 2024
Secure
Coming up
123 Example StRoutineDue in 3 days
8 Willow LaneRoutineDue in 6 days
512 Harbor ViewMove-outNext week
Case studies
Providers like you, already using myInspections.
🇬🇧
United Kingdom
Community interest company
60+
homes, including HMOs
3
housing officers
Inspections performed
Quarterly occupancy check
HMO inspection report
Void report
Initial inspection
The result
Tenant-signed, photo-backed occupancy and HMO reports, produced before the officer leaves the property.
🇺🇸
United States
Public housing authority
7
zones of scattered-site housing
20+
field staff and administrators
Inspections performed
Weekly exterior inspection
Routine unit inspection
Cursory inspection
The result
Field staff cover every zone from their phones each week; supervisors see the photo record the same day.
🇳🇿
New Zealand
Nationwide charity housing provider
500+
tenancies nationwide
20+
tenancy staff
Inspections performed
Quarterly routine
Entry inspection
Exit inspection
14-day remedy inspection
The result
One inspection record per tenancy nationwide, with the 14-day re-inspection trail and the signatures in the same place.
Key features
What your team needs in the field, and what you need at your desk.
Coming up
123 Example StRoutineDue in 3 days
8 Willow LaneRoutineDue in 6 days
512 Harbor ViewMove-outNext week
Scheduling
Small team, many regions, nothing missed.
Twenty tenancy managers across a whole country, or three housing officers covering sixty homes and HMOs across a city. Set the frequency per home, quarterly, twice a year, whatever your policy says, and the dashboard keeps the dates. Reminders go out on their own.
A frequency per home, a due date the app keeps
Overdue, upcoming, and done at a glance
Book one-off visits alongside the routines: a void, a follow-up, a breach re-check
Notes:Faint water stain below sink, flag for future water damage
The record
Evidence and a paper trail.
Every provider answers to someone: HUD, the Regulator of Social Housing, the Community Housing Regulatory Authority, the NDIS Commission, a funder, a board. Each inspection here is date-stamped, photo-backed, and signed by the tenant, and it stays on file for the life of the tenancy.
Unlimited photos, each timestamped
Signed on the spot, or later from a secure link
Damp and mould, Healthy Homes, an NSPIRE deficiency: the finding comes back dated, and the re-check is filed beside it
Whoever walks the home, the record lands in the same place: the dashboard your coordinators already use. Three access levels, no per-seat fees: inspectors see the homes assigned to them, teammates see the whole portfolio, admins run the account. Bring someone new on and their first inspection is filed alongside everyone else's.
Assign homes or whole zones to whoever covers them
Invite a support worker or kaiārahi to a single inspection
Every report filed by home, searchable, whoever performed it
Smoke alarm tested · Door locks and keys · Trip hazards
Living room
Damp or mould · Windows open and close · Heating working · Walls and ceiling +2 more
Kitchen
Extractor fan · Leaks under sink · Appliances · Floor covering +3 more
Bathroom
Ventilation · Sealant and grout · Water pressure · Toilet
Back
Completed1
Entrance
Add an area
Suggestions from Quarterly check template
BedroomAdd
GardenAdd
Meter cupboardAdd
LoftAdd
GarageAdd
OutbuildingAdd
Templates
Capture your process.
A template is your process written down: the areas to walk, in order, and the checks in each one. Build one for a whole zone, one per unit type (a bedsitter, a studio, a three-bed), or one for a single home with its own quirks. Most teams keep a handful, a quarterly check, a move-in, a void, and pick the right one when they book the inspection.
Our library is a starting point. Import a template into your account, then rename it, reorder it, and add the checks your standard calls for. It's yours from that moment.
Yes. No internet connection? No problem. Run the whole inspection with no signal, then upload it the next time you have an internet connection.
Do you support NSPIRE, Healthy Homes, Decent Homes, or Awaab's Law?
HUD's NSPIRE checklist is in our template library, ready to import. For the Healthy Homes Standards, Decent Homes, or your own damp and mould procedure, build the checks your standard calls for, and every inspection produces a dated, photo-backed record against them. myInspections doesn't score or certify against a standard; it gives you the evidence trail a standard asks for.
Does myInspections work for affordable housing providers and LIHTC properties?
Yes. Import HUD's NSPIRE checklist from our template library, or build a template for your state housing finance agency's inspections, and every unit inspection comes back as a dated, photo-backed, tenant-signed record. myInspections doesn't score or certify against a standard; it gives you the evidence trail an inspector or funder asks for.
Does it replace our housing management system?
No, and it isn't trying to. myInspections is the inspection record: your field staff inspect on their phones, the signed PDF and photos live here, and you attach or link the report wherever your tenancy file already lives. Nothing to migrate; start with your next inspection.
Can a support worker, welfare officer, or kaiārahi be part of the inspection?
Yes. Invite anyone to an inspection and they appear on the record alongside the tenant and the officer. Notes and photos go in as you walk, so a welfare visit and a condition check can be the same appointment.
What happens when a housing officer leaves?
Nothing is lost. Records belong to your organization, not to a phone. Remove their access, reassign their homes to the next officer, and every past inspection, photo, and signature is already there.
Can we have a different template for each region, zone, or property type?
Yes. Keep one for scattered-site homes, one for HMOs, one per zone, one for voids. Each is its own set of areas and checks, and you choose which template an inspection runs off when you book it.
Can the tenant sign on the spot?
Yes. The tenant reviews and signs on the officer's phone before they leave, or later in their own browser from a secure link. No account, no app download.
Does it work for HMOs, supported accommodation, and scattered sites?
Yes. A home is a home to the app: a room in shared accommodation, a whole house, a unit in a block, a scattered-site property in a zone. Your template decides what gets checked.
Who owns the data, and can we get it out?
You do. Export your inspections at any time, download any report as a PDF, and if you ever need to, request full deletion of the account. Nothing is sold or shared.
How do we buy it?
Start a 14-day trial from this page with a card, and cancel any time before it ends if it isn't for you. The Plus plan covers up to 3 seats; the Max plan is unlimited seats with no per-seat fees. Receipts go to the account owner and are available to your admins.
From our blog
Things we've learned from doing a lot of inspections.