How to find your invoices and billing history

Where your invoices live depends on how you pay. If you subscribed on the web, you'll find your invoices in Settings on the web. If you subscribed in the app, your subscription is managed by the App Store or Google Play, so your receipts come from them, not from us.

Not sure which? Open Settings on the web. If you pay through an app store, your plan says so under its name.

If you pay on the web

1. Sign in on the web. Head to myinspections.com and sign in.
2. Open Settings. You'll find it in the sidebar.
3. Select Manage billing. It's in the Billing row, under your plan. Your secure billing page with our payment provider, Stripe, opens.
4. Find the payment. Every past payment is listed under Invoice history, with its date and amount.
5. Download it. Select a payment to open it, then download the invoice or the receipt as a PDF.

If you pay through the App Store

Apple emails a receipt for each payment to the email address on your Apple Account. To find past receipts on your iPhone or iPad:

1. Open the App Store and tap your profile icon.
2. Tap Purchase History. Sign in with your Apple Account if you're asked.
3. Change the Last 90 days filter at the top to see older payments.
4. Tap a myInspections payment to see its receipt.

On a computer, sign in to reportaproblem.apple.com with the same Apple Account. For more, see Apple's guide to viewing your purchase history.

If you pay through Google Play

Google emails a receipt for each payment to the Google Account you subscribed with. To find past receipts on your Android phone:

1. Open the Google Play Store app.
2. Tap your profile icon, then Payments & subscriptions, then Budget & history.
3. Tap a myInspections payment to see its receipt.

On a computer, go to play.google.com, select your profile icon, then Payments & subscriptions and Budget & order history. payments.google.com lists every payment too. For more, see Google's guide to reviewing your order history.

We can't send app store receipts ourselves, because Apple and Google take the payment. If your accounts team needs invoices from us, you can switch to paying on the web.

Who can see your invoices

On the web, only admins can open your billing page. Everyone else should ask an admin. See team roles and permissions. With an app store subscription, receipts go to whoever subscribed, from their own Apple or Google account.