How to change your email or delete your account

You sign in with your email address, and it's where we send your exports. Change it in the app or on the web whenever you like.

Change your email in the app

1. Open Account. In Settings, tap your account.
2. Select Edit. It's on your email row. You need to be online.
3. Enter your new email. Then select Change email.
4. Check your new inbox. Open the confirmation link we send you.

Change your email on the web

1. Sign in on the web. Head to myinspections.com and sign in.
2. Open My account. Select your initials at the top of the page and choose My account.
3. Select Change. It's next to your email address.
4. Enter your new email and current password. Then select Send confirmation link.
5. Check your new inbox. Open the email from us and select Confirm email address, then Confirm email change.

Your email doesn't change until you confirm it. Until then, you keep signing in with your current address. The confirmation link expires 1 day after it's sent. Missed it? Start again.

We also email your current address to let you know. If you didn't ask for the change, contact us right away at hello@myinspections.com.

Delete your account

Deleting your account removes your email, inspections, photos, and everything else in it permanently. It can't be undone.

1. Export what you want to keep. See how to export your inspections.
2. Cancel any App Store or Google Play subscription. Deleting your account doesn't cancel it for you. See how to change or cancel your plan.
3. Open Account in the app. In Settings, tap your account.
4. Select Account deletion. It's under Danger zone. Confirm you've canceled any store subscription, then select Permanently delete account.

A subscription you pay for on the web is canceled automatically. No app handy? Email us at hello@myinspections.com and we'll delete it for you.